(812) 988-0300 | (888) 383-0300

Reservation Policy

A valid credit card (VISA, MC, or Discover) will be required to secure and confirm all reservations. Once the reservation is confirmed, you will receive a confirmation letter. If the reservation was submitted online through our booking engine, the confirmation letter will be automatically submitted. If the reservation was made by phone, you will also receive a confirmation directly from us. 

All reservations require a deposit of the first night's stay minus sales tax for each room/rooms. All reservation deposits include a non-refundable $25.00 processing fee per room.

Full payment of the balance is due 7 days prior to arrival. If you would like to make the final payment in any manner other than with the credit card, gift certificate or gift card provided when the reservation was made, please contact our reservations team by calling (812) 988-0300.

Cancellations or reschedules must be made no later than 7 days prior to arrival by calling (812) 988-0300 to receive the refundable portion of the reservation deposit. Please be certain to obtain and retain a confirmation of your cancellation which you will receive by email. Click here for our INCLEMENT WEATHER POLICY.

Rooms cancelled after 7 days prior to arrival are subject to the full pre-tax charge for the reservation. Please note the rate quoted is calculated for the number of persons in your party, thre are additional charges for more than two persons per room.

There are multiple night requirements for many dates, reducing the number of nights on your reservation below the required minimum may not be allowed. Please contact us right away if a change in the number of nights of your reservation is anticipated.

In the event of a no-show (failure to arrive on your designated date without prior confirmation by us, via email, of your cancellation), your credit card will be charged for the full amount of your booked reservation (including multiple nights).

Please note we do not allow pets or emotional support animals on the premises.

INCLEMENT WEATHER POLICY

We understand wintery weather can be very uncooperative with travel. Cornerstone Inn has adopted the following policy to assist our guests as travel plans are made.

If the Indiana Department of Homeland Security according to http://www.in.gov/dhs/traveladvisory/ has issued a TRAVEL WARNING including a county on your necessary route on the day of your arrival, your reservation may be cancelled with a refund, less any associated processing expenses incurred or your reservation may be moved to an alternate date within a limited time. A moved reservation may be restricted to dates and/or days of the week that Cornerstone Inn is not expecting to be at capacity. Management will base any future reservation date restrictions upon how likely it is that potential guests were turned away to honor the original reservation, the severity of the weather regionally, the length of time given to try to resell the room(s) and any other such factor affecting the specific situation.

If the Indiana Department of Homeland Security has NOT issued a TRAVEL WARNING including a county on your necessary route on the day of arrival, the room(s) can be released to resell. If room(s) cannot be resold, or must be sold at a discount, a late cancelation fee up to a full charge per room per night will be applied. Fees do not incur tax liability therefore any taxes paid will be refunded. We will make every effort to resell released rooms at the best possible rate to maximize any further potential refund.

It is the intention of Cornerstone Inn to extend our best to honor the spirit of the reservation process by treating each reservation with utmost integrity.

Thanks again for selecting Cornerstone Inn for your Brown County getaway. We appreciate your patronage very much and look forward to your visit. Safe travels!

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